Privacy Policy

Privacy Policy

General

Daily Care Ltd., having its registered address at DAILY CARE CONSUMER PRIVATE LIMITED, Plot no.L-43, MIDC, Tarapur, Boisar - 401506 (“Daily Care”, “we”, “us” or “our”) operates the website https://dailycareconsumer.com (collectively referred to as the “Platform”) through which it facilitates the sale and purchase of household items (“Products”) to the users of the Daily Care Platform (“User” or “Users” or “you” or “your”).

This privacy policy (“Privacy Policy”), together with the Terms & Conditions (available here: https://dailycare.com/terms-conditions) governs your use of the Daily Care Platform and describes our policies and procedures regarding the collection, use, disclosure, processing, transfer, storage, and safeguarding of the information provided to us by you. By using, browsing, accessing, or purchasing from the Daily Care Platform, you agree to be bound by the terms of this Privacy Policy and consent to the collection, storage, possession, dealing, handling, sharing, disclosure, and/or transfer of your information in accordance with the terms of this Privacy Policy. We shall not use the User’s information in any manner except as provided under this Privacy Policy. Capitalised terms used herein if not defined shall have the same meaning as ascribed to them under the Terms & Conditions.

Please note, we only offer our products and services within India, although you may be able to access or browse the website from outside this country. The data protection laws of the country you access the website from may differ from those of India. By visiting this website, providing your information, or availing our product/service, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms and Conditions, and all other policies listed and notified on the Daily Care Platform, and agree to be governed by the laws of India,including but not limited to data protection and privacy laws. If you do not agree, please do not use or access our Daily Care Platform.

This Privacy Policy sets out the type of information collected from Users, including Sensitive Personal Data or Information (defined hereinafter), the purpose, means, and modes of usage of such information, and how and to whom we disclose or transfer such information. You may withdraw your consent for the collection and use of your information, including Personal Information (defined hereinafter) or Sensitive Personal Data or Information, at any time. However, please note that if you withdraw your consent, we may no longer be able to provide you with the corresponding service. It is clarified that your decision to withdraw your consent will not affect the processing of Personal Information based on your previous consent prior to the withdrawal.

This document is an electronic record governed by the Information Technology Act, 2000 and applicable rules and regulations, including amendments pertaining to electronic records. This electronic record is generated by a computer system and does not require any physical or digital signatures. Please take a moment to familiarize yourself with our Privacy Policy. If you do not agree with any provisions of the Terms & Conditions or this Privacy Policy, we advise you not to use or access the Daily Care Platform.

1. Type of Information Collected

We may collect various types of information from you when you visit, access, use, or browse the Daily Care Platform. This includes:

• Personal Information: Information that can identify you personally, such as your name, mailing address, phone number, email address, and contact preferences. This also includes any other usage and interaction details with us or our affiliates.
• Sensitive Personal Data or Information: This includes, but is not limited to:
• Passwords
• Financial information such as bank account or credit card details
• Physical, physiological, and mental health conditions
• Any details relating to the above Personal Information categories as provided to us for service provision.

2. Use of Information Collected

We may use your information, including Personal Information and Sensitive Personal Data or Information, for the following purposes:

• To create and manage your registered account on the Daily Care Platform.
• To develop, deliver, process, and improve our Products, services, and content.
• To inform you about our Products, services, offers, updates, and events, including order confirmations and technical notices.
• For internal analysis and research to improve our Products, services, and customer communication.
• To meet legal or regulatory requirements or comply with governmental or judicial requests.
• To resolve any requests, disputes, or complaints related to your use of the Daily Care Platform.
• To detect or monitor fraudulent or illegal activity on the Platform.

3. Disclosure of Information Collected

We may disclose your information to trusted third-party service providers who assist us in providing services and processing transactions. This includes payment gateway providers and other partners. We ensure these third-party providers adhere to reasonable confidentiality and security standards.

We may also disclose your information as required by law or judicial orders, or to protect our rights and prevent harm. In the event of a business transfer, such as a sale or merger, your information may be transferred to the new entity, with appropriate confidentiality measures.

4. Security

We implement security measures to protect your Personal Information, including firewalls, encryption, and secure storage. Despite our best efforts, we cannot guarantee complete security and will not be liable for any breaches beyond our control.

5. Cookies Policy

We use cookies to enhance your experience on the Daily Care Platform. Cookies help us analyze user trends and improve our services. You can adjust your browser settings to disable cookies, but this may affect the functionality of the Platform. We may allow third parties to serve advertisements, but we do not use Personal Information to target ads.

6. Opt-Out Policy

You can opt out of receiving promotional or marketing communications from us or our partners by following the instructions in each email or contacting us at care@dailycare.com.

7. Third-Party Applications and Websites

The Daily Care Platform may contain links to third-party websites and applications. We are not responsible for their privacy practices and recommend reviewing their policies directly.

8. Retention of Information

We will retain your information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

9. Access, Correction, and Deletion

You can access, correct, or request deletion of your information by contacting us. We strive to keep your information accurate and up-to-date.

10. Modification

We may update this Privacy Policy from time to time. Changes will be posted on the Daily Care Platform, and we encourage you to review it periodically.

11. Grievance Redressal

For questions, grievances, or complaints about this Privacy Policy or the Daily Care Platform, please contact our grievance officer:

• Name: Mr. Ganesh Nadar
• Email Address: grievanceofficer@dailycare.com

12. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of INDIA. Any disputes will be subject to the exclusive jurisdiction of the courts in Mumbai .

13. Severability

If any provision of this Privacy Policy is held to be invalid or unenforceable, it shall be ineffective only to the extent of such invalidity or unenforceability, without affecting the remaining provisions.